Frequently Asked Questions
90jail FAQ — All Your Questions Answered in One Place
From opening an account and depositing with bKash to claiming bonuses and responsible gaming — find straightforward answers to all your questions here.
Below, the most frequently asked questions about 90jail are organised into five topic-based groups. You can jump directly to any group or click on any question to read the answer. If you cannot find the answer to your question, contact our 24/7 Bangla live chat support — we are always ready to help.
Account and Registration
Opening an account at 90jail is very simple. Go to the login page and fill in your name, mobile number, and preferred password in the registration form. Then enter the verification code sent to your mobile and your account will be activated. The whole process takes just a few minutes.
No, each user is allowed only one account at 90jail. If the same person opens multiple accounts, those accounts may be closed and bonuses may be cancelled. This rule is strictly enforced to ensure a fair playing environment.
Click the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number. Use that code to set a new password. If you have any trouble, contact our 24/7 live chat support right away.
90jail is only for users aged 21 and above. At the time of registration you must confirm that you are at least 21 years old. Minors are not permitted to open an account, and any such account found will be closed immediately.
Identity verification may be required in certain cases to ensure secure transactions and user protection. Verification can usually be completed using a national ID card or passport. This process is part of 90jail's security policy and helps keep your account safe.
Deposits and Withdrawals
Deposits from bKash to your 90jail account are generally completed instantly. In most cases the balance updates within seconds of the transaction going through. If there is any delay for some reason, wait a few minutes at most — if the issue persists, let us know via live chat.
The minimum deposit amount at 90jail is ৳500 and the minimum withdrawal amount is also ৳500. This limit applies to all payment methods — bKash, Nagad, Rocket, and Upay. To find out the maximum limits, check the payment page on the platform or ask support.
For all methods including Nagad, the standard withdrawal time at 90jail is 10 to 45 minutes. Most requests are processed within this window. However, if a verification process is ongoing or an unusual transaction is suspected, it may take a little longer.
Yes, both Rocket and Upay can be used for deposits and withdrawals at 90jail. Transactions are supported across all four mobile banking methods — bKash, Nagad, Rocket, and Upay. The minimum transaction amount for each method is ৳500.
90jail itself does not charge any extra transaction fees. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply a small charge according to their own policy. Check their app or website for details on their charges before making a transaction.
If the maximum withdrawal window of 45 minutes has passed, first refresh your mobile banking app. If the money still has not arrived, contact 90jail's 24/7 live chat support with your transaction reference number. Our team will resolve the issue promptly.
Games and How to Play
To bet on a BPL (Bangladesh Premier League) match, log in to your 90jail account and go to the Cricket section. From there, select an ongoing or upcoming BPL match, choose your preferred market, and enter your bet amount. Winnings are automatically credited to your account based on the match result.
90jail offers a variety of popular slot games, including Fortune Tiger, Fortune Rabbit, Wild Bandito, and Mahjong Ways from PG Soft; Gates of Olympus and Sweet Bonanza from Pragmatic Play; and Fortune Gems and Super Ace from JILI. Visit the Slots section to browse the full list and pick your favourite.
RTP (Return to Player) is a percentage representing the theoretical amount a game returns to players over the long term. For example, a 97% RTP means that on average ৳97 out of every ৳100 wagered may be returned — however, this is a statistical average and results in individual sessions will vary.
Yes, 90jail is a fully mobile-friendly platform. You can play directly from the browser on any Android or iOS smartphone. Slots, live casino, cricket betting, fishing games — all types of games run smoothly on mobile. Make sure you have a stable internet connection for the best experience.
90jail's live casino features real-dealer games from Evolution Gaming and Ezugi, including live roulette, blackjack, baccarat, and Andar Bahar. You get to play with a dealer broadcasting live from a real studio. You can find full details in the 90jail Casino section.
90jail uses software only from reputable game providers — including PG Soft, Pragmatic Play, JILI, Spribe, and Evolution Gaming. These providers use internationally certified Random Number Generator (RNG) technology, which ensures that the outcome of every round is completely random and unbiased.
Bonuses and Promotions
90jail's welcome bonus is 150% up to ৳20,000 on your first deposit. For example: deposit ৳1,000 and get an extra ৳1,500 as a bonus — giving you a total of ৳2,500 to start with. To claim the bonus, create an account and make your first deposit.
The wagering requirement is the condition that determines how many times you must place bets before you can withdraw your bonus funds. 90jail's welcome bonus wagering requirement is 20x. This means if you receive a ৳1,500 bonus, you will need to place a total of ৳30,000 in bets before you can withdraw.
90jail's VIP program has 4 tiers — Bronze, Silver, Gold, and Platinum. Your tier advances through regular play. Each tier comes with a weekly cashback: 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold, and up to 1.0% at Platinum.
VIP members receive their cashback every week. Depending on your VIP tier — from Bronze to Platinum — a set cashback amount is automatically credited to your account. The higher your tier and the more you play, the greater your weekly reward.
A bonus may be cancelled for several reasons: creating multiple accounts, not following the promotional terms, suspected fraud, or misuse of a bonus. If you play regularly and honestly and follow 90jail's rules, there is no risk of your bonus being cancelled. For detailed terms, please read our Terms & Conditions.
Security & Responsible Gaming
Yes, 90jail uses SSL encryption technology to keep all your personal and financial information secure. Your data is never shared with third parties without your permission. To learn more, please read our Privacy Policy.
Yes, 90jail takes responsible gaming seriously. If you feel that playing is getting out of your control, you can contact support to request a temporary or long-term self-exclusion. You can also find more detailed guidance on our Responsible Gaming page.
90jail believes entertainment should always be enjoyed responsibly. Setting deposit limits, play time limits, and self-exclusion — these features help you stay in control. For any concerns, contact our 24/7 Bangla support team or visit the Responsible Gaming page.
If you suspect any unfamiliar transactions or unauthorised logins on your account, change your password immediately and notify 90jail's live chat support. Our security team will investigate quickly and take the necessary action. You can also contact us by email: [email protected].
No, 90jail is strictly for users aged 21 and above. 90jail follows a strict age verification process to protect minors. Parents are urged to ensure that children cannot access this platform. Use internet filtering software to add an extra layer of protection.
Still have questions? Contact support
Our Bangla support team is by your side 24 hours a day, 7 days a week. Get instant answers via live chat or ask in detail by email — we are always ready to help.